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Removing suggestions about new S.D and equal solution for players.

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Vexosphere

Level 78
Vexosphere
Vexosphere
Omega
Why they were removed? This is literally suggestion thread. Why our concerns and issues are literally SILENCED? Does our opinion not matter at all?

We want a compensation. Apartment for everyone who lived in F complex and everyone who lived in penthouse should get penthouse too in new complex. Refunding our items from properties is not enough. Refunding our money from rest of rent is NOT enough. We owned these places. We should get new ones at least. With free rent for 100days+ like it was done with dorms and moving houses.
 

RexLobo

Level 139
Administrator
Lore Coordinator
3D Modelling Team
RexLobo
RexLobo
Omega+
The suggestions were taken down as they were getting heated and not working as suggestions. All the properties were being rented, hence why players pay monthly. Whether players paid additional money to other players to transfer who was renting the properties is up to players, not staff. As per the announcement, there are different times stated for players to be able to purchase properties, giving people in every time zone a fair shot to claim a property. The items you owned have been returned, as well as being refunded the remaining rent you had on the property. This is more than what usually would happen if properties were disowned by SAs, and you can use that refunded money on a new property. There are more than enough open apartments on the map for players to purchase.

The suggestions were not giving the new shopping district a chance, as players had not yet seen the work of the build team. Most of the comments were rude or inappropriate without giving the build a chance
 

Yonio

Level 333
YonioTheNacho
YonioTheNacho
Omega+
Honestly, I've seen the trailer for the new shopping district, and the builds do look great. Huge props to the build team, it was about time the shopping district got a well-deserved update (pretty sure it's looked relatively the same for over 6 years now)

It's a shame this situation took the spotlight of this new update. Personally, I feel like it's one of these situations where both players and staff are so overwhelmed with so much information from one another that they find it very difficult to address the situation properly. Both sides have great and valid points, but what matters now is not who's in the right or who's in the wrong. I'm sure eventually everyone will reach a common ground and find a way to get things sorted out, be it via private Item Request tickets, or via dialogue once things have cooled down.
 

Vexosphere

Level 78
Vexosphere
Vexosphere
Omega
Thread starter
The suggestions were taken down as they were getting heated and not working as suggestions. All the properties were being rented, hence why players pay monthly. Whether players paid additional money to other players to transfer who was renting the properties is up to players, not staff. As per the announcement, there are different times stated for players to be able to purchase properties, giving people in every time zone a fair shot to claim a property. The items you owned have been returned, as well as being refunded the remaining rent you had on the property. This is more than what usually would happen if properties were disowned by SAs, and you can use that refunded money on a new property. There are more than enough open apartments on the map for players to purchase.

The suggestions were not giving the new shopping district a chance, as players had not yet seen the work of the build team. Most of the comments were rude or inappropriate without giving the build a chance

I was watching the thread and no one was rude, no one was saying inappropriate stuff. This is clearly stance of silencing people, as criticism is NOT a toxicity, this is censorship, people who lost stuff cant even complain, they cant even make suggestion to get a PROPER compensation. Because staff is seeing it as toxicity.

Insane, all I’m gonna say. Great job for build team, but the way players were treated with their properties? Insane.
 

Vexosphere

Level 78
Vexosphere
Vexosphere
Omega
Thread starter
best to just relax and let staff figure stuff out

Figure out what? Players lost their properties and they have nothing now except for access to items from owned place (Which I am 100% sure doesn’t work properly and you lose lots of items either way)
 

Aania

Level 190
Administrator
News Lead
Aania
Aania
Omega+
There is no use in having this thread open.

We understand frustration, we do.
But getting mad and making suggestions and posts on forums aren't very useful.

/p recover is working (The minor detail of books and fridges not being recoverable, but that's maybe 10% of actual items stored). Partially apartments have already been opened.

Staff, the owner's. We're all just human. You're not being silenced, but it's not constructive criticism if all that's being done is complaining.

We understand the situation, that there was no prior warning, but that isn't something that can be changed now. Change is scary, yes. But it's quite normal and is what SRP has thrived off of.

You'll be fine, you will be able to purchase apartments. In a week or so, it'll be worth it — with everyone being able to appriciate the beautifully constructed build by our build team.
 
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